Privacy Policy

 Privacy Policy

Effective Date: 20/09/2024
Last Updated: 18/11/2024

At Focus Pulse Research ("we," "us," or "our"), protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you engage with our services. Focus Pulse Research is registered in England and Wales with registration number ZB747688.  We adhere to GDPR in controlling and processing data. By participating in our market research recruitment services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information to identify and recruit individuals for market research projects. The types of information we may collect include:

• Personal Details: Name, age, gender, contact information (email, phone number, address).
• Demographic Information: Occupation, income bracket, educational background, household size, and other criteria relevant to research studies.
• Behavioural Information: Interests, purchasing habits, and other data shared during surveys or questionnaires.
• Sensitive Information: Where applicable and with your consent, we may collect data such as ethnicity or health information if necessary for specific projects.

2. How We Use Your Information

We use your personal information for the following purposes:

• To determine your eligibility for market research projects.
• To contact you regarding participation in research studies.
• To ensure diverse and representative recruitment for studies.
• To share anonymised data with our clients for research purposes.

We will never sell your personal information to third parties.

3. How We Share Your Information

We may share your personal information only in the following circumstances:

• With Clients: When you participate in a study, we may share your responses or anonymised data with our clients.
• Service Providers: With trusted third-party providers who assist in delivering our services (e.g. survey platforms).
• Legal Requirements: When required by law, to comply with legal obligations or respond to lawful requests.

4. How We Protect Your Information

We take appropriate technical and organisational measures to protect your personal information from unauthorized access, use, disclosure, or loss. This includes secure databases, encrypted communications, and access controls.

5. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal data we hold about you.
• Correction:  Request correction of inaccurate or incomplete information.
• Withdrawal: Withdraw your consent at any time, where applicable.
• Deletion:  Request deletion of your personal data, subject to legal or contractual  obligations.

To exercise your rights, please contact us at daniel@focuspulseresearch.co.uk

6. Retention of Information

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations. Afterward, your data will be securely deleted or anonymised.

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience. You can control cookie settings through your browser.

8. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:
Email: daniel@focuspulseresearch.co.uk
Phone: 07773806041